The Citizenship and Immigration Canada (CIC) has twenty offices in nine provinces and Northwest Territories. FYI: In November 2015, CIC was renamed to Immigration, Refugees and Citizenship Canada (IRCC).
So don’t get confused; both acronyms refer to the same department of Government of Canada.
In Calgary, Alberta, in the centre of downtown Calgary, you can find the ONLY office of CIC. It is located in the Harry Hays Building.
I had my interview for permanent residence in this building a few years ago when I was under the Live-in Caregiver Program (LCP). I’ll tell more about the interview in the next post.
Offices of Citizenship and Immigration Canada (CIC), Calgary
There are five Service Canada offices in Calgary:
- Harry Hays Building: 220 4th Avenue SE, Suite 150
- One Executive Place: 1816 Crowchild Trail NW
- Service Canada: 5401 Temple Drive NE, Suite 116
- Service Canada: 15 Royal Vista Place NW, 3rd Floor, Suite 350
- Passport Office: 120 -23 Sunpark Drive SE
Check the updated list for locations in Calgary or search for a different area.
Harry Hays Building
Out of the offices, Harry Hays Building is the most accessible for commuters in downtown Calgary.
Harry Hays Building, Suite 150
220 4th Avenue Southeast
Calgary, Alberta
Office Hours: Monday to Friday; 7:30 am – 4:30 pm
Website: Click the following links for more information about Harry Hays Building in Calgary.
Services Offered:
I had my PR interview by appointment and this confirmed the statement from CIC:
In-person help by appointment only. Once your application has been received, IRCC will contact you to schedule an appointment if deemed necessary by the processing office.
But when I visited the place, the staff were busy because they have to provide services other than the application for permanent residence of caregivers.
Services for all Canadians:
- Apprenticeship Grants
- Job Bank
- Labour Market Information
- Passport Application
- Social Insurance Number Application
Other services offered for various groups:
- Employers and Organizations
- Families and Children
- Labour and Workplace Information
- Newcomers to Canada
- People with Disabilities
- Seniors
- Veterans
- Workers
- Youth and Students
Contact Information:
I tried to search online and documents I received relevant to the permanent residence interview and found the following contact information:
Fax: (403) (292-6483)
Email: CIC-Calgary@cic.gc.ca
Feel free to reply in the comment if you know the latest contact information for CIC, Calgary.
How to Get to Harry Hays in Calgary
My chosen mode of travel is commuting; if you prefer this kind of trip, you can try the following route:
- Commute through C-Train Calgary Transit
- Get off at City Hall Station
- Walk north, opposite the Olympic Plaza
The Harry Hays is not far from the station. You can see the building on the left side of the road.
I chose to commute at that time since I wasn’t driving back then. And I’m less likely to get lost if I travel on foot because I’m familiar with downtown.
You can also park your car if you are comfortable driving in downtown unlike me who get confused with the alternating arrows and accessible time of the road.
I’ll probably visit the office for citizenship exam after a few more years or as soon as the policy change. (Let’s hope for that.)
Are you planning to go to CIC in Calgary anytime soon? Don’t forget to arrive on time or reschedule your appointment if necessary.
Good luck getting to speak to anyone at CIC, I phoned several numbers I had found, and each one was automated. Incidentally, none of the options offered by CIC, were pertinent to my inquiry. I had to do an end run around CIC, going through a more people friendly Government department.
My brother in law, already left Canada 2 years ago, We have sent information of his airline ticket last year, this year we receive a letter again that he is here but he is not. He was asked to be interviewed 12 days from now but the the guy is not here anymore. How can I let them know that he isn’t here anymore, or should I just present myself at the interview and tell them that he is gone 2 years ago with supporting documents.
What about calling the cic.gc.ca first to find out what’s the best thing to do. You might not need to appear at the interview and could let them know online or a phone call will suffice. The only downside of calling the immigration is the long wait for 15 minutes. But if you are lucky it could be less. The trick is to don’t hang up. Wait . . . and wait longer if you have to.
Hi, can I process my application for citizenship even though my passport is expired? Or should I need renew it first?
Based on the qualification for Canadian citizenship, having a valid passport is not required but you do have to submit photocopies of biographical pages of valid and expired passports or travel documents.
the number 403-2926483 is wrong. it says I’ve reached the criminal investigation office.
Thanks for the information. The blog post is already updated.